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Luana Johnson

As a Billing Coordinator at Caring Therapists, I manage insurance verification, claim submission, payment processing, and account reconciliation. I ensures accurate and timely billing operations while supporting both clients and clinicians with any billing-related issues.

What can I expect in my first few sessions with?

Our first session will be a chance to get to know each other and begin exploring what brings you to therapy. I focus heavily on building a strong therapeutic relationship, as I believe it’s one of the most important factors in creating lasting change. Feeling safe, understood, and supported is the foundation for any meaningful work we’ll do together. I try my very best to meet you exactly where you are. Whether you're feeling stuck, overwhelmed, hopeful, or uncertain. My goal is to create a space that feels grounded, respectful, and tailored to your unique journey, so we can move forward at a pace that feels right for you.

What makes you different from other therapists?

As a Licensed Mental Health Counselor, I take a collaborative and goal-focused approach to therapy. I believe lasting change happens when people feel truly seen, supported, and empowered to take ownership of their growth. My role is to create a space where you can explore your experiences without judgment, clarify what matters most to you, and begin taking meaningful steps toward the life you want. Whether you're navigating a life transition, dealing with anxiety or stress, or feeling stuck, I’m here to help you build insight, develop practical tools, and move forward with intention and confidence.

What inspired you to become a therapist?

I’ve always been drawn to meaningful work, and becoming a therapist felt like a natural way to make a real difference in people’s lives. I’m inspired every day by the strength people show in facing their challenges, even when they feel uncertain or overwhelmed. There’s something incredibly powerful about witnessing someone gain clarity, reconnect with themselves, and begin to believe in their ability to change. I see therapy as a collaborative process, where I walk alongside you, offering support, insight, and tools as you work toward your goals. It's an honor to be part of that journey.